Relocation Services

TGA is an industry leader in the relocation of overseas transferees, acting as a part of human resources departments to assist in all necessary relocation-related administrative issues with professional knowledge and service. Our experienced coordinators are dedicated in providing foreign employees with Smooth living for Smooth business. Individually tailored service packages meet the requirements of each family and each assigning company. Whether our full range of service from start to finish is needed, or simply guidance at one stage, we are happy to make a program that is just right for your employees.Our services include stage-by-stage orientations and programs prior to and after arrival; administrative assistance; immigration support; emergency assistance; ongoing consultation; intercultural programs; and departure services.

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Relocation is a big word! It brings fear to the hearts of some, excitement to others, and mixed feelings to everyone. TGA understands all those feelings. Nearly 40 years of experience in international relocation has given us the knowledge, wisdom, and expertise to present the hard facts, but with empathy. Let us help ease the anxieties, generate more excitement, and settle those mixed feelings

For international transferees, our relocation services help relieve stress and frustration encountered when adjusting to a new culture. Each family is assigned a personal coordinator, who looks after all family members during their stay in Japan. Our service provides the peace of mind that comes from knowing there is always someone to help.

We are here to ease the difficulties of living abroad.

Scope of Relocation Services

We provide corporations with time-saving and cost-effective management of diverse relocation needs. All service is provided with our high standard to reach the top block of client satisfaction, at the same time complying with international standards.

Programs for Long-term Transferees relocating to Japan

These services are designed for foreign employees with a planned stay in Japan of over one (1) year.
  • Look-see/Survey Trip Program
  • A 1-day or 2-day program to introduce foreign employees to the host country to give a clear picture of what kind of lifestyle to expect upon relocation.
  • Home Search Program
  • A comprehensive program to assist foreign employees in finding appropriate housing in accordance with company policies and individual needs. This service begins with an orientation on the host country, expected lifestyle, and overall relocation flow.
  • Settle-in Program
  • Designed to acclimate foreign employees to the host environment after relocation, to start their lives in Japan independently and with confidence.
  • Total Support Program
  • Provides foreign employees with seamless support to ensure a smooth relocation, from consultation on relocation details to setting in to start a daily routine.
  • Ongoing Helpline
  • Having access to our ongoing Daily Helpline, it will ensure professional support for any inquiry as well as free up human resource personnel and co-workers from having to cope with the employee’s personal issues during the work hours.
  • Emergency Helpline
  • Expert consultation and assistance to foreign employees off-site or on-site in the event of an emergency.
  • Local Move Program
  • Home search and various administrative support includes closing out the previous residence, home search, setting up the new residence, and required official procedures.
  • Departure Program
  • Foreign employees can go on to their next destination without concerns when all their affairs are wrapped up in Japan. TGA can also negotiate property matters to maximize return for the company.
These same or adjusted programs can be provided to transferees who are assigned to either major urban areas or outlying areas. TGA knows and understands the different requirements that each assignment brings, and we adapt our service to accommodate those needs.

Programs for Short-term Assignees relocating to Japan

No matter how short or long the assignment is, finding suitable accommodation that is most convenient and cost effective to fulfill the mission of the assignment in Japan are in the best interest of the company as well as of foreign employees. The following services are designed for those persons coming to Japan.
  • Accommodation Set-Up & Settling-In Program
  • Designed to assist foreign employees in finding temporary accommodation and identifying the “must-dos” depending on length of stay and expected work style.
  • Lease Management and Departure Assistance
  • Administrative issues for housing are covered, including management of lease agreement documentation and negotiation; service concludes with support in closing out foreign employees' affairs in Japan.

Programs for Locally Hired Foreign Resident Employees

Because TGA knows how companies are operated in Japan and how local employees are treated under local fringe benefit plans, the programs that we offer for local-hired foreign resident employees are targeted to make them self-supportive. Our programs cover the most basic and important aspects that foreign employees need to know and abide with while under the employing company's benefits package.
  • Home Search Program
  • To provide consultation to foreign employees on how to cope with the Japanese real estate market and lease formalities in Japan to become self-supportive. We also explain, monitor and supervise the overall process to protect foreign employees and company from potential problems at the later timing.
  • Settle-in Program
  • Assists foreign employees with basic responsibilities as residents of Japan as well as adjustment to a new culture.
We have more programs geared for Local-Hired Foreign Resident Employees as well as to Japanese employees under our Tenancy Management Service.

Other Programs

All of TGA's services are tailored to meet the needs of corporations with different move types. Depending on the level of support required, we can arrange for total packages or ad-hoc services. Because there may be times when just a little support is needed, our services are also adaptable to the requirements of the host company's policies for relocation.

Welcome Package

Includes useful books and the TGA Successful Relocation Handbook to help foreign employees get by in daily life with confidence.

Orientation Sessions

Standard or tailored practical orientation sessions at different stages of relocation can be provided to give foreign employees appropriate information at the relevant time.

Local Registration Procedures

Accompanied support or administrative support to ensure compliance with Japan's immigration-related laws.

Driving in Japan

Driving in Japan requires compliance with not just the rules of the road, but also with driver's license and car registration regulations. TGA's assistance with overall driving issues, from obtaining a license to buying a car, helps reduce time missed from work, resulting in cost savings for the company and stress alleviation for foreign employees. Our support also prepares foreign employees to drive safely.

We look forward to hearing from you!

We are always eager to accept a new challenge! From limited support to total service packages, TGA can offer the right service for today's international or domestic employees. Together, let us develop a plan that fits your company's needs.
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